FREQUENT INQUIRIES
The Answers You Seek
IF ONE TRAIN LEAVES NYC AT 10 AM AND IS EXPECTED TO ARRIVE IN LA AT 6 PM, FOUR DAYS FROM NOW, WHO IS WATCHING THE DOGS?!?!
I was horrible at math, so I went to design school!
However, if you ask me to calculate the square footage of a room and convert it to square yards, then to square meters, I am a PRO! IN YOUR FACE 4th grade elementary school teacher who said I would never understand fractions in my lifetime!
DO YOU CREATE CUSTOM COMMISSIONS?
Of course! I love to collaborate and work with people on something to custom fit their interiors! I've done it my entire life!
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Please feel free to email me to get the conversation started!
WHAT IS YOUR RETURN POLICY?
Loretta Oberheim Art gladly accept returns and exchanges on premade orders. No returns on custom requests or personalized orders.
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Contact us within: 7 days of delivery
Ship items back within: 14 days of delivery.
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We do not accept cancellations of custom requests.
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But please contact us if you have any issues with your order.
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Conditions of return
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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.